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About Us

Hearing Implants Australia is an independent hearing implant program for adults across Sydney and regional NSW. We are dedicated to improving access to implantable hearing solutions for all Australians.

Who we are

We are an independent organisation dedicated to providing equitable access to care and services.

We care for adults aged 18 and over. Our team includes ENT surgeons, implant audiologists and client services staff. Together, we provide cochlear implants, bone conduction implants, hearing aids and balance assessments.

We look after more than 600 cochlear implant recipients across Sydney and regional NSW. We now run regular outreach clinics across regional NSW. We’re also working to make implant surgery available closer to home for regional patients

Our approach

Our care is built on four simple ideas:

  • One team, start to finish. Your surgeon and implant audiologist work closely together, from your first assessment to long-term care.
  • Care close to home. We see patients at clinics across Sydney and regional NSW, and offer telehealth and remote support.
  • Working with your health professionals. We keep your GP, audiologist and other providers informed with clear reports.
  • Time to decide. We explain your options clearly and give you time to make the right choice for you.

Our History

Hearing Implants Australia was founded by Associate Professor Phillip Chang in 2015. He saw that many adults waited months or even years to access a hearing implant. He wanted to make that pathway faster and easier.

Australian research suggests only around 1 in 10 adults who could benefit from a cochlear implant has one. Closing that gap remains at the heart of what we do.

Since then, our team has grown significantly, across audiologists and surgeons. We now run regular outreach clinics across regional NSW, and are working to make implant surgery available closer to home for regional patients.

Hearing care keeps evolving, and so do we. Our practice is based on current evidence, and our team is committed to ongoing education and training.

The HIA Professional Network

The HIA Professional Network brings together the audiologists, speech pathologists, GPs, ENT surgeons and other health professionals who refer to and work alongside our team. Together, we provide coordinated care for adults with hearing loss across NSW.

Our implant audiologists manage your patient’s implant care directly, in Sydney and through regular regional and rural outreach, and keep you informed at every step. We share detailed clinical reports, hold regular multidisciplinary team meetings, and run education sessions and breakfast meetings for our referrers.

Refer a Patient
Map of the Hearing Implants Australia network
The Hearing Implants Australia team